Reason-code checklists
Fraud, not received, not as described, credit not processed and duplicate, each with the evidence that actually matters.
You never send the wrong pack for the dispute.
Chargeback evidence, without the cut
Win your chargebacks and keep 100% of the money.
DisputeKit turns an order's data into the evidence pack the card network expects for that exact reason code, writes the rebuttal letter, and keeps every deadline in view. You submit it yourself, so nobody takes 15–25% of your win.
- Checklists for the 5 most common reason codes
- Fight-or-accept recommendation before you spend time
- Flat price: no percentage of recovered revenue
Most small stores lose disputes they could have won
A chargeback arrives, the clock starts, and Shopify gives you an empty form. The evidence that wins (the delivery scan, the address match, the customer's own messages) is spread across three tools. Automated services will do it for you, but they take a share of every case they win.
- Different reason codes need different evidence. Sending the wrong pack loses a winnable case.
- Deadlines are short, and a missed one is an automatic loss.
- Recovery services take 15–25% of each win, every time, forever.
- Some disputes aren't worth fighting, but nothing tells you which ones.
How it works
- 01
Dispute comes in
It lands in one queue, sorted by response deadline.
- 02
Evidence is matched
Order, address match, tracking and messages are checked against what this reason code needs.
- 03
Gaps are flagged
You see exactly which missing item would raise your odds the most.
- 04
Letter is written
A clear rebuttal letter is drafted from the evidence, ready to paste.
- 05
You submit and keep it all
Submit in Shopify or your processor. Recovered funds are 100% yours.
What you get
Evidence strength score
Each attached item adds weight; missing must-haves are flagged first.
You know your odds before you spend an hour on it.
Fight-or-accept call
Low-value or weak cases are flagged to accept, so your time goes where it pays.
Less time on disputes you'd lose anyway.
Rebuttal letter drafts
A structured, factual letter is built from the evidence you attached, ready to copy.
Professional responses without a template hunt.
Deadline tracker
Every open dispute shows days left, and the queue is sorted by urgency.
No automatic losses from a missed date.
Flat pricing
No percentage of recovered funds and no per-order scan fees.
On a $300 win you keep $300, not $225.
Why it beats the usual setup
| If you use… | What happens today | With DisputeKit |
|---|---|---|
| Chargeflow (25% of recovered) | Fully automated, but a quarter of every win goes to the service, plus optional per-order scan and per-alert fees. | You submit a pack that's just as complete and keep the full amount. |
| Disputifier (20%, capped at $250) | Automated recovery for a 20% share; alerts priced on request. | Flat price, no share, no quote needed. |
| Chargeblast (15% + alerts from $19/mo) | Cheaper share, but still a percentage on top of alert plans. | No percentage at all. |
| Shopify's dispute form alone | A blank form. You decide what evidence to send and write the letter yourself. | A reason-code checklist, strength score and drafted letter. |
Competitor prices are list prices checked 1 Nov 2026 (vendor pages and comparison articles from Jul–Oct 2026); they change often. Product names belong to their owners.
Current status
- Pre-revenue: 0 customers so far.
- The public demo uses sample disputes only; no store or processor is connected.
- Store connection (Shopify Payments disputes API) is the main item a buyer would add.
- DisputeKit prepares evidence and letters; it does not submit to processors or guarantee outcomes.
Questions
See a dispute go from 'missing evidence' to 'ready to submit'.
The demo runs in your browser with sample data. No sign-up, no store connection.
Open the live demo